Personalised Leather Hip Flasks by HÔRD

Personalised Leather Hip Flasks and Gifts by HÔRD

Welcome to HÔRD, a brand cultured from illustrative roots. Gemma started HÔRD back in 2011 and is designer and Illustrator based in West Yorkshire, who has applied her work to products for many a year. 

POLICIES & rETURNS

Shipping & Turnaround time

Processing time

 As the majority of our items are made to order and awaiting your personalisation, the time before shipping varies on each product. For details, see our Shipping Section.

Estimated standard shipping times

United Kingdom: 1-2 business days

North America: 7-14 business days

Europe: 3-5 business days

Australia, New Zealand and Oceania: 7-14 business days

Asia Pacific: 1-4 weeks

Latin America and the Caribbean: 1-4 weeks

North Africa and the Middle East: 1-4 weeks

Sub-Saharan Africa: 1-4 weeks

We shall do our best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Payment options

We accept all major debit and credit cards. We use Stripe and Paypal to process your payments - this keeps your payment information secure. We will never receive your credit card information.

Returns & exchanges

We gladly accept returns, exchanges and cancellation. Your satisfaction and happiness with your purchase is most important to us, if you have any questions regarding the following policies or your item please don't hesitate to get in touch - jason@hord.co

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 1 day of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

  • Custom or personalised orders
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

We will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order

ADDRESS FOR RETURNS

HÔRD limited

30 Woods Avenue,

Marsden,

Huddersfield,

West Yorkshire,

HD7 6JX,

United Kingdom